ROBERT LEE SHUGRUE
512/591-8649 Austin, Texas 78729 rshugrue@gmail.com
ENTERPRISE STORAGE/SAN SUBJECT MATTER EXPERT

Senior Storage SME (Subject Matter Expert) with excellent technical and communication skills. Robust knowledge of datacenter procedures and industry best practices providing a distinct ability to manage enterprise compute environments from architecture to implementation, from day-to-day maintenance/operations to outage support, and from security hardening to performance tuning. Insightful ability to provide timely and innovative solutions offers rapid recovery from crisis situations. Independently motivated to identify hardening advancements that provide an increasingly robust environment, thus increasing the certainty of business continuity. Specialized in SAN/NAS storage implementation, administration and capacity planning. Veteran at designing, implementing, administrating and upgrading backup strategies.

CORE COMPETENCIES
Storage and Capacity: SAN (EMC, IBM), NAS (EMC, NetApp), DAS, iSCSI, SAS, SCSI, Spindle management, Traffic management and routing, Data migration and centralization, Capacity planning and management
Storage Area Networks: Brocade FOS, Cisco NX-OS, WWPN vs Port Zoning, Aliases, WWPN, ISLs, Trunking, ASICs, Long/Shortwave, SFP, Initiators, Targets, Fibre, FCOE, FC-AL/SW
Backup and Restore: Symantec NetBackup, SSO, VTL, ACSLS, CDL, SnapMirror, NDMP
Disaster Recovery: SOX Compliance Planning/Documentation/Testing, Business Impact Analysis
Enterprise Datacenter: Application and Database(Oracle, SQL) Server Environments, Virtualization through VMware, Rack Consolidation through Blade Servers, Datacenter layout and design (Managing Power/Heat/Space)
Security: ISS Scanner, Tripwire, Activity logging, Root lockout, Sudo, RSA SecurID, Password requirements and compliance verification
System Administration: VeritasCS, SolarisCS, VxVM, ZFS, Solaris Zones, UFS, EXT2/3, NTFS, PHP, TCP/IP, DNS, DHCP, SMTP, SNMP, NTP, LDAP, FTP, sed, tar, dump, Remedy, NIS, Active Directory, NFS, CIFS, SAMBA, CUPS, Jumpstart, Kickstart, FLEXlm, CA Unicenter, Nimbus, Patchlink
Operating Systems: Solaris, Linux, HP-UX, AIX, Windows 7/Server-2003-2008-2012, Mac OSX
Programming/Scripting: Powershell, UNIX Shell scripting (bash, ksh, sh, csh, tcsh), Python, PERL

PROFESSIONAL EXPERIENCE
Enterprise Storage SME @ IBM, Dubuque, IA (Remote from home in Austin, TX) Nov. 2011-Present
Senior SAN SME for government transportation client in the Global Services environment.
Enterprise Storage Engineer @ IBM, Dubuque, IA (Remote from home in Austin, TX) Nov. 2010-Nov. 2011
Senior Storage Engineer for multiple clients in the Global Services environment.
Enterprise UNIX Systems Engineer @ ACTIVANT SOLUTIONS, Austin, TX Apr. 2008-Present
Systems engineer of a worldwide, 1100+ node, Solaris/Linux/Windows/HP-UX/AIX, multiple location data center.
Enterprise UNIX Systems Engineer @ NORTHROP GRUMMAN, Austin, TX Sept. 2006-Apr. 2008
Systems engineer of a 500+ node, Solaris/HP-UX/AIX/Linux, multi-department state government data center.
Enterprise UNIX Systems Engineer @ APPLIED MATERIALS, Austin, TX Sept. 2005-Sept. 2006
Systems engineer of a 380+ node HP-UX/Solaris global business data center.
Enterprise UNIX Systems Engineer @ FREESCALE (Formerly Motorola), Austin, TX Dec. 1997-Mar. 2005
Systems engineer of a 600+ node Solaris embedded processor design data center.
Information Technology Administrator @ POWER COMPUTING, Round Rock, TX Nov. 1996-Nov. 1997
Directly responsible for all information technology administration duties.
Telephone Support Specialist @ APPLE COMPUTER, INC., Austin, TX Aug. 1994-Nov. 1996
Responsible for incoming support calls for Apple Computer Inc.

EDUCATION
Associates in Applied Science, Electronic Engineering, ITT Technical Institute
ITIL Certified (11/2006): Foundation Certificate in IT - Service Management